Customer Comments

We always welcome comments from our customers (good or bad!), as this helps us to keep on improving our service and products.

So please let us know what you think using our enquiry form or by emailing

Click on the Feefo logo above to see our some of our recent independent feedback, or alternatively scroll down to see a selection of our direct customer feedback.

Here are just some of the comments from our happy customers:

“Service was very good. Items delivered within the time stated. I would recommend this company.”

“The order was exactly as described and arrived very punctually. We were very pleased with both the quality of the product and after sales.”

“Website is very professional and the range of products very good. Communication was also excellent. I was able to order samples of favours to gauge size and quality. After placing my order I realised I had forgotten to order personalised tags, I rang to ask if I could add these to my order, which was not a problem at all. When our favours arrived they were well packaged and we were very happy with them.”

“Very prompt and efficient service and a lovely personalised product received.”

“Very good range of wedding favours on website at good prices. I received very good service as after I had placed my order, a lady phoned me to say that there was an offer on the same wedding favours I had ordered so the lady swapped them and refunded me the difference which I was very impressed with as usually companies will not do this. It felt like it was a much more personal service.”

“The items we ordered were good quality, well priced and delivered promptly. The website was accessible and offered a good selection of items.”

“Having searched other websites for various items for my wedding, UK Wedding Favours was the most comprehensive one to navigate with the widest choice. I found all the items I needed, and could have chosen much more. On delivery, my chocolate favours came with a personal message from UK Wedding Favours and a sample chocolate (which was delicious).

My daughter is planning her wedding next year, and I will highly recommend she uses this company.”

“A beautiful selection of well made, individual, thoughtful pieces. Good prices and excellent communication to keep you up to date with order nice personal touch.”

“Ordered my chocolate favours through UK Wedding Favours. The design was beautiful and a perfect size. The chocolate was a good quality and tasted lovely. They were delivered very quickly and well packaged.”

“Professional service and very personal. We have had several conversations before I have placed an order and they knew exactly what I wanted and offered several options to me. I needed a large order within very short time frame and the favour boxes were delivered in time for the wedding without any problem. The guest were amazed by the beautiful boxes and didn’t even what to open them. Everyone was happy and the wedding was great.”

“Best selection, best value and best quality.”

“Excellent service at a good price and fantastic quality of product.”

“Excellent service received. Kept up to date with the process & expected delivery time.

Goods received in excellent condition & exactly as expected. Great value for money & would definitely recommend.”

“After finding exactly what we were looking for on UK Wedding Favours website I emailed to clarify some issues. The response was quick, professional and comprehensive. Our purchase was delivered in good time and we were delighted with the quality of our purchase. The items bought helped our special day to be even more special.”

“Great range and quality products. Liked the extra little gifts supplied as a thank you. Good packaging ensuring able to transport to venue safely. I have already recommended them to others”

“We didn`t know what we needed, Gemma at UK Wedding Favours took us through the range of products and helped us to select them. They arrived the following day as promised, all the items were of high quality and very nicely presented. Thank you to UK Wedding Favours and to Gemma for making the tables for our special day so much fun and so pretty.”

“They were very good, the bouquet I wanted wasn’t available. So they called to check on date of wedding as was going to take a few days longer to deliver, then called to keep me updated.”

“The service I received was really great. I phoned to make enquiry regarding favours, the lady was very helpful and gave alternative ideas which was great.”

“I received excellent customer service, delivering items when they said they would and even securing me further discounts where possible. They were very friendly to deal with.”

“Service was amazing. They were very kind in answering all my questions. The product arrived in the time said and in perfect condition”

“I researched, viewed and made my purchases during lunchtime at work. The website was easy to use and the goods described and displayed clearly. On (speedy) delivery, I was extremely pleased with the quality of my purchases, and the personal touch by the company.”